Product design and UX strategy for internal and external surfaces, including AI tools, B2B ecom, customer portals, and Salesforce.
• Ecommerce AI chat
• Presales, lead, conversion, and order flows
• Customer support memos
Images blurred purposely for confidentiality.
B2B sales & service AI chat
Chat mocks with sidecar concept for lead form
Lead Page BEFORE
Lead Page AFTER
Self service customer portal
Sales order cart
