Product design and UX strategy for internal and external apps and websites, including AI chat tools, B2B ecommerce, customer portals, and Salesforce.
• Business ecommerce AI chat
• Presales system-to-system flows
• Lead page and conversion flow redesign
• Order flow redesign
• Customer support memos and special instructions
Images blurred purposely for confidentiality.
B2B sales & service AI chat
Chat mocks with sidecar concept for lead form
Self service customer portal
Sales order cart
System-to-system flows and messaging
Lead page BEFORE
Lead page AFTER
